30-Day Money-Back Guarantee

We get it — trusting a product that claims to transform your shaving routine isn’t easy. That’s why we offer every customer our 30-Day, Risk-Free Money-Back Guarantee.

How to Claim Your Money Back:

1. To qualify for a refund, your purchase must be made directly from our official store: www.getvelvra.com.

2. Use your Velvra product for less than 30 days, but no more than 30 days from the date of delivery.

3. If you're not satisfied with your results, email us at velvra.info@gmail.com with the subject line:
“30 Day Money-Back Guarantee”

4. Share a brief note about your experience and request a refund.

5. Once approved, you’ll need to return the product in its original packaging using a trackable mail service to the address provided by our customer support.

⚠️ Customers are responsible for the return shipping costs.
Refunds cannot be issued for items lost in return transit.

6. Incomplete, illegible, or untracked returns will not be accepted.

7. After we receive your return and verify your claim, we’ll issue a full product refund (excluding shipping fees).

This guarantee exists because we believe in Velvra. We believe in the confidence it builds, the irritation it prevents, and the glow it leaves behind.
If it doesn’t do that for you — we’ll make it right.